Your Trusted Partner For Amazon Success

Who We Are

Toucan provides end-to-end management of your Amazon marketplace operations, enabling your brand to sell effectively, compliantly, and profitably on Amazon. 

We act on your behalf to handle the full lifecycle of your Amazon presence—from account setup and product listings to inventory management, pricing optimisation, advertising, and customer service.

Our service includes professional product listing creation and optimisation (SEO, images, and content), ongoing performance monitoring, advertising campaign management (Amazon Ads), order fulfillment coordination, and customer communications. 

We also manage compliance with Amazon policies, resolve account issues, and provide detailed performance reporting to ensure transparency and continuous improvement.

By outsourcing Amazon marketplace management, your team can focus on product development and growth while we maximise visibility, conversions, and revenue across Amazon’s ecosystem.

Explore what we offer

Amazon Account Audit & Growth Strategy Service

We provide in-depth Amazon audits and customised growth strategies designed to uncover hidden problems, missed opportunities, and clear paths to higher profitability. This service is built for brands and sellers who want expert insight before investing more into ads, inventory, or expansion.

Our audit doesn’t just tell you what’s wrong — it gives you a step-by-step roadmap on how to fix it and scale.

What’s Included in Our Amazon Audit

Account Health & Compliance Review

  • Full Account Health dashboard analysis

  • Policy compliance check and risk assessment

  • Listing restriction and suppression review

  • Performance notification analysis

  • Prevention strategy for suspensions and violations

Listing & SEO Audit

  • Keyword indexing and ranking analysis

  • Title, bullets, descriptions, and backend review

  • Image and A+ Content conversion analysis

  • Category placement and variation structure

  • Competitor listing comparison

Advertising & Traffic Audit

  • Full Amazon PPC structure review

  • Search term and waste-spend analysis

  • ACoS, TACoS, and ROAS evaluation

  • Scaling and defense strategy

  • External traffic and brand analytics review

Operations & Profitability Audit

  • Inventory health and IPI analysis

  • FBA fees, storage, and reimbursement checks

  • Pricing and Buy Box consistency

  • Refund and return trend analysis

  • Margin and profitability breakdown

Brand & Market Position Audit

  • Market opportunity assessment

  • Competitor pricing and positioning

  • Review quality and brand trust evaluation

  • Expansion and diversification opportunities

Full Amazon Account Management Services

We offer complete, end-to-end Amazon managed services designed to handle every aspect of your Amazon business. Our goal is to remove the stress of daily operations while maximizing your account’s performance, compliance, and long-term growth.

Whether you are launching a new brand or scaling an existing store, we manage your Amazon account as if it were our own.

What’s Included in Our Full Managed Service

Account Setup & Brand Foundation

  • Amazon Seller Central account setup

  • Brand Registry support

  • Category and product compliance review

  • Storefront creation and brand structuring

Product Listings & Catalog Management

  • Keyword research and SEO-optimized listings

  • High-converting titles, bullet points, and descriptions

  • Image optimization and A+ Content

  • Variation creation, flat file fixes, and category corrections

  • Suppressed, inactive, and stranded listing resolution

Operations & Account Health

  • Account health monitoring

  • Policy compliance and risk prevention

  • Suspension prevention and appeal management

  • Inventory planning and stranded inventory fixes

  • FBA shipment creation and troubleshooting

Advertising & Growth (Amazon PPC)

  • Campaign setup and full PPC management

  • Search term mining and bid optimization

  • ACoS and TACoS improvement strategies

  • Scaling profitable campaigns

  • Ongoing performance tracking and reporting

Profit & Performance Optimization

  • Buy Box and pricing strategy

  • Conversion rate optimization

  • Review and rating improvement strategy

  • Competitor and market analysis

  • Ongoing listing and catalog optimization

Customer Experience & Brand Protection

  • Feedback and review monitoring

  • IP complaint handling and counterfeit monitoring

  • Brand protection and listing control

  • Customer satisfaction improvement

Amazon Account Support & Issue Resolution Service

We provide hands-on support to resolve specific problems you may be facing on Amazon. Whether you’re a new seller or an established brand, we focus on identifying the root cause of your issue and delivering clear, effective solutions that protect your account and improve performance.

What We Help With

Account Health & Compliance

  • Amazon account suspensions and reinstatements

  • Listing removals and policy violations

  • Intellectual property complaints (IP, trademark, copyright)

  • Account health improvement and risk prevention

Listing & Catalog Issues

  • Suppressed or inactive listings

  • Detail page errors and category corrections

  • Brand registry and variation issues

  • Image, title, bullet point, and backend fixes

Performance & Operations

  • Buy Box issues

  • Pricing and stranded inventory problems

  • FBA shipment and reimbursement issues

  • ASIN merges, splits, and duplicates

Advertising & Growth Support

  • Amazon PPC setup and troubleshooting

  • Low conversion and low traffic analysis

  • Storefront and A+ content issues

  • Scaling and optimization strategies

Set up a complimentary chat

Need a helping hand with your online Amazon store? Schedule an appointment with us today, and let our friendly help you with a smile!

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